Terms and Conditions

Welcome to our ecommerce grocery delivery platform in Zimbabwe. Below are the terms and conditions that govern the use of our platform. By accessing or using our platform, you agree to be bound by these terms and conditions.

1.1. Our platform is available to all users who reside in Zimbabwe and are of legal age to enter into a contract.

1.2. You agree not to use our platform for any illegal or unauthorized purposes.

1.3. You agree to provide accurate and complete information when creating an account and when making purchases on our platform.

1.4. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.1. We make every effort to provide accurate and up-to-date information about the products and services we offer. However, we do not guarantee the accuracy or completeness of such information.

2.2. Prices for our products and services are subject to change without notice.

2.3. We do not guarantee the availability of any product or service at any given time.

3.1. All payments must be made through the payment methods available on our platform.

3.2. We do not store any payment information on our platform. All payment information is securely processed by third-party payment providers.

3.3. We do not offer refunds for any products or services purchased on our platform, except in cases where the product or service is defective or damaged.

4.1. We offer delivery of products purchased on our platform to select locations in Zimbabwe.

4.2. We make every effort to deliver products in a timely and efficient manner. However, we do not guarantee delivery times.

4.3. We are not responsible for any delays or failures in delivery that are outside of our control, including but not limited to weather conditions, road closures, and other natural or man-made events.

5.1. All content and materials on our platform, including but not limited to text, graphics, logos, images, and software, are the property of our platform or our licensors.

5.2. You may not copy, distribute, modify, or otherwise use any content or materials on our platform without our prior written consent.

6.1. Our platform is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our platform or the information, content, materials, or products included on our platform.

6.2. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

7.1. To the fullest extent permissible by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use our platform or any products or services purchased through our platform.

8.1. You agree to indemnify and hold harmless our platform and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our platform or any products or services purchased through our platform.

9.1. These terms and conditions shall be governed by and construed in accordance with.