Privacy Policy

1.1. This Privacy Policy describes how we, the e-commerce grocery delivery platform, collect, use, disclose, and protect your personal information when you use our platform in Zimbabwe. We are committed to protecting your privacy and we strive to be transparent about the information we collect from you and how we use it. By using our platform, you consent to the practices described in this policy.

2.1. When you use our e-commerce grocery delivery platform, we may collect certain information from you, such as your name, email address, phone number, delivery address, payment information, and order details. We may also collect information about your device, such as its operating system, browser type, IP address, and location data.

2.2. We collect this information when you register for an account, place an order, or interact with our platform in other ways, such as browsing products or contacting customer service.

3.1. We use the information we collect from you to provide you with the services you request, such as processing and delivering your orders, and to improve our platform and services. We may also use your information to communicate with you about your orders, promotions, and other updates related to our platform.

4.1. We may disclose your personal information to third-party service providers who assist us in providing our platform and services, such as payment processors, delivery partners, and customer service providers. We may also disclose your information to comply with legal obligations or to protect our rights and interests.

4.2. We do not sell or rent your personal information to third parties for their marketing purposes without your consent.

5.1. You can choose not to provide us with certain information, but this may prevent you from using some features of our platform or placing orders.

5.2. You can also opt-out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.

6.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

7.1. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

8.1. If you have any questions or concerns about our Privacy Policy, please contact us at hello@buynowzim.com.